Support Center
We are here — every day, every question, every order
At Rallijo we believe support is not a department — it is a promise. Every message you send reaches a real person from our team who genuinely cares about your experience. Below you will find everything you need — and if you still have questions, we are one WhatsApp away.
Fastest Support
📱 WhatsApp: +92 319 9317874
Response within 1 hour · Available 10am – 10pm daily
Best for: orders, exchanges, stitching help, tracking, anything urgent
📧 Email: rallijo.store@gmail.com
Response within 24 hours
Best for: international orders, detailed queries, wholesale inquiries
💬 Instagram: @rallijo
DM us anytime
Order Support
| Issue | What to do |
|---|---|
| Want to place an order | WhatsApp +92 319 9317874 or add to cart on website |
| Want to track your order | WhatsApp us — we send tracking number within 24hrs of dispatch |
| Want to change delivery address | WhatsApp us immediately before dispatch |
| Want to cancel an order | WhatsApp us — we cancel before dispatch, no questions |
| Order not arrived on time | WhatsApp us with your order details — we investigate immediately |
International Order Support
Shipping to UAE, UK, USA, Canada, Saudi Arabia and more.
For international support:
📧 rallijo.store@gmail.com
📱 WhatsApp: +92 319 9317874
We handle international shipping quotes, payment details, and tracking personally for every international order.